MYGEN3D ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you use MYGEN3D Marketplace.
| Data Type | Examples | Purpose |
|---|---|---|
| Account info | Name, email, password (hashed) | Account creation and authentication |
| Profile info | Nickname, bio, avatar | Marketplace profile display |
| Seller info | Bank account, PayPal email, business reg. no. | Payment settlement |
| Payment info | Card type, last 4 digits (via payment processor) | Purchase processing |
| Uploaded content | 3D files, product images | Marketplace listings |
| Data Type | Examples | Purpose |
|---|---|---|
| Usage data | Pages viewed, search queries, clicks | Service improvement |
| Device data | Browser type, OS, screen resolution | Compatibility optimization |
| IP address | Your network IP | Security, fraud prevention, tax compliance |
| Cookies | Session tokens, preferences | Authentication, user experience |
When you pay via Toss Payments or Paddle, they share transaction confirmation details with us (not full card numbers). We do not store full payment card details.
Toss Payments Co., Ltd. processes Korean domestic transactions. Your payment data is handled per Toss's privacy policy.
Paddle.com Market Limited processes international transactions as Merchant of Record. Paddle's privacy policy applies to your payment data.
3D files and images are stored on Hetzner Object Storage (EU-based). Account data is stored on secured servers.
We may use privacy-respecting analytics tools to understand site usage. IP addresses are anonymized.
We may disclose your information when required by law, court order, or to protect the rights and safety of MYGEN3D users.
| Data Type | Retention Period |
|---|---|
| Account data | Duration of account + 3 years after deletion |
| Transaction records | 7 years (tax law requirement) |
| Uploaded 3D files | While account is active; 30 days after account deletion |
| Server logs / IP | 90 days |
| Marketing preferences | Until opt-out or account deletion |
We use the following cookies:
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
| g3d_token | Essential | Authentication (JWT session) | 30 days |
| cart_items | Functional | Shopping cart contents | 7 days |
| currency_pref | Functional | Currency preference | 1 year |
We do not use third-party advertising cookies. You can clear cookies via your browser settings at any time.
Depending on your location, you have the following rights regarding your personal data:
To exercise your rights, contact us at privacy@mygen3d.com. We will respond within 30 days.
Your data may be transferred to and processed in countries outside your own, including South Korea and EU member states (for Hetzner storage). We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required by GDPR.
MYGEN3D is not directed to children under 18. We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, we will delete it promptly.